Employment

Our employee mission is to be an employer of choice by providing our employees: a safe and respectful workplace, personal and professional growth opportunities through continual training, fair and competitive benefits and compensation, and a strong and progressive business for security and stability in their careers.

General Production- QQP

This position functions as the general production support person at the QQP location.  This role is a utility role supporting all functions necessary to complete projects for customer deadlines. The role also includes working with others in the company to provide the highest level of customer service.

Essential Duties and Responsibilities
• Hand application of printed media and cut vinyl to various sign boards, vehicle and window substrates.
• Assist production workers with sign installation indoor and outside.
• Hand weeding, trimming, and packaging of cut vinyl material.
• Hand inserting, tabbing, folding, etc. of printed materials.
• Packaging and organization finished goods.
• Unloading inventory and supply shipments as needed.
• General housekeeping duties, sweeping floors and empty trash.
• Handle inventory display and signage to maximize product movement.
• Work in a team environment with other employees to enhance customer service and operational efficiency.
• Follow department operational policies and procedures.
• Perform all other duties assigned and those that may be necessary to achieve company and departmental goals.

Qualifications
To perform this job successfully, an individual must be able to perform each essential duty and responsibility satisfactory. The requirements listed below are a representation of the knowledge, skill and/or ability required.
• Positive attitude with aggressive work ethic.
• Must be flexible.
• Excellent oral and written communication skills.
• Excellent organizational and follow-through skills.
• Strong hand eye coordination with good hand dexterity.
• Overall understanding of QQP services and related processes.
• Must be certified on snorkel, bucket truck and forklift.
• Must be able to work well with diverse groups or individuals.
• Must be able to carry out multi-task projects simultaneously.
• Basic computer operation skills.
• Must be able to understand and clearly communicate the company’s vision.
• Regular and consistent attendance.

Shift: 1st shift (8am-4pm)

Online Application

Project Coordinator

This position functions as the intermediary between the customer and production.  The project coordinator must oversee, coordinate, and direct the project from start to finish.  It is pertinent that all information is communicated effectively and efficiently.  This position also serves as a department leader and must assist in the training and development of fellow co-workers

Essential Duties and Responsibilities for project coordinator 
• Provide prompt and courteous service to all customers in person and on the telephone.
• Sell and service the company’s larger web and commercial printing accounts.
• Determine the end-use of the customer’s printed material and provide them with suitable marketing advice and printing solutions.
• Prepare and distribute formal price quotes when applicable.
• Thoroughly and accurately complete job tickets and manage the jobs through the production workflow.
• Communicate any necessary information to the appropriate department manager(s).
• Monitor job progress and stay in contact with the customer.
• Maintain adequate files and records for increased efficiency.
• Work to up-sell existing customers and help attract new customers.
• Provide leadership in the department to train and develop co-workers.
• Work as a team with co-workers and other departments.
• Perform all other duties assigned and those that may be necessary to achieve company and department goals.

Qualifications
To perform this job successfully, an individual must be able to perform each essential duty and responsibility satisfactory. The requirements listed below are a representation of the knowledge, skill and/or ability required.
• Excellent and assertive customer service skills.
• Excellent oral and written communication skills.
• Excellent organizational skills.
• Extensive knowledge of marketing principles.
• Possess a deep technical understanding of our products, services, and production capabilities.
• Ability to operate all standard office and copy center equipment.
• Ability to perform basic math functions.
• Must be flexible.
• Proven leadership skills.
• Must be able to work well with a diverse group of people and individuals.
• Must be able to effectively follow through.
• Must be able to carry out multi-task projects simultaneously.
• Must be able to handle a high volume of work under pressure situations.
• Basic computer operation skills.
• Regular and consistent attendance.

Shift: 1st shift (8am-5pm)

Online Application

Marketing Representative-QQP

This position functions as the intermediary between the customer and production.  The marketing representative must oversee, coordinate, and direct the project from start to finish.  It is pertinent that all information is communicated effectively and efficiently. 

Essential Duties and Responsibilities
• Provide prompt and courteous service to all customers in person, be email and on the telephone.
• Sell and service existing and new accounts.
• Determine the end-use of the customer’s printed material and provide them with suitable marketing advice and printing solutions.
• Prepare and distribute formal price quotes.
• Thoroughly and accurately complete job tickets and start jobs through the production workflow.
• Communicate any necessary information to the appropriate department manager(s).
• Monitor job progress and stay in contact with the customer.
• Perform all duties necessary to open and close the front office as scheduled.
• Maintain adequate files and records for increased efficiency.
• Work to up-sell and cross-sell existing customers and help attract new customers.
• Work as a team with co-workers and other departments to get the job done.
• Perform all other duties assigned and those that may be necessary to achieve company and department goals.
• Must be able to work an occasional close and weekend shift and be able to work flexible work hours for peak demands and customer needs.

 

Shift: 1st shift (8am-5pm)

Online Application

Account Executive - QQP

Account Executive is responsible for soliciting the company’s products and services in a local and national market to prospects and existing customers.   This individual must have good working knowledge of the printing business to be able to provide customers with the best product options.  The account executive will follow the lead and provide the prospective customer with all the pertinent information needed to make their decision

Essential Duties and Responsibilities
• Compile list of prospective customers for use as sales leads, based on information from newspapers, business directories, and other sources.
• Call on current and prospective customers to solicit our products and service and to build a rapport with the decision makers. 
• Continually follow-up on sales leads until the job is successfully sold.
• Provide price quotes, company literature, and job samples to current and prospective customers and sell them on the benefits of our products and services.
• Determine the end-use of the customer’s products and provide them with suitable marketing advice and solutions.
• Present customers with new and creative product ideas.
• Establish credit terms and prepare sales contracts for each job sold.
• Communicate with customer service (if applicable) on job specs to ensure proper handoff of the job, Monitor job progress and stay in contact with the customer.
• Prepare weekly report for director of sales on sales activities.
• Work as a team with co-workers and other departments.
• Continually seek training and development.
• Perform all other duties assigned and those that may be necessary to achieve company and department goals.
• Occasional travel.
• Occasionally will have to have flexible work hours for peak demands and customer’s needs.

 

Shift: 1st shift (8am-5pm)

Online Application

Fulfillment Sales Executive

The fulfillment sales executive is responsible for soliciting the company’s products and services on national level to current and prospective customers.   This individual must have excellent telephone skills, professional sales abilities, a high-level understanding of business and marketing and a good working knowledge of print and cross-media as sources of effective marketing and communication.  Client development from both cold and existing prospects is a critical part of the job.

Essential Duties and Responsibilities
• Effectively procure and organize viable sales leads and manage the sales process so that the company is a top candidate for current and future business.
• Work with management and the estimators to develop an effective selling and pricing strategy as well as recommendations to the customer for alternative solutions that could enhance the product’s results or save money.
• Work toward established growth goals in terms of sales volume and depth in the customer’s print and media budget.  Must be comfortable with a compensation plan that is directly tied to performance.
• Supply company marketing materials, professional sales letters and job samples to current and prospective customers and communicate the benefits of our products and services.
• Establish credit terms and prepare sales contracts for each job sold.
• Communicate with customer service on job specifications to ensure proper handoff of the job.
• Monitor job progress and stay in contact with the customer.
• Prepare weekly report for sales manager on sales activities.
• Work as a team with co-workers and other departments.
• Perform all other duties assigned and those that may be necessary to achieve company and department goals.

 

Shift: 1st shift (8am-5pm)

Online Application

Copy Center Specialist

This position functions as the customer service representative at the QQP location.  This is a front-line position within the company handling numerous customers on a daily basis.  This position coordinates all aspects of office supply sales, self and full service copies, and all other services provided.  The role also includes working with others in the company to provide the highest level of customer service.

Essential Duties and Responsibilities
• Help to reach company’s customer service, profit, sales, and growth goals.
• Provide prompt and courteous service to all customers in person, be email and on the telephone.
• Assist customers with office supplies, self/full service copies, retail postage needs/supplies and all other services offered.
• Maintain adequate and organized office supply inventory.
• Make sure shelves are stocked and dusted and items are marked with accurate prices.
• Keep current on the functions of the contracted postal station.
• Handle inventory display and signage to maximize product movement.
• Perform all duties necessary to open and close the business as scheduled.
• Maintain self and full service copiers including cleaning, stocking paper and toner, and scheduling service calls.
• Make sure all products and copies have been paid for or billed.
• Assist customers with printing jobs when needed.
• Work in a team environment with other employees to enhance customer service and operational efficiency.
• Follow department operational policies and procedures.
• Perform all other duties assigned and those that may be necessary to achieve company and departmental goals.
• Identify customer’s needs and direct them to the appropriate departments staff.
• Upsell and cross-sell services.

 

Shift: M-F 10am-3pm

Online Application

Machine Operator

The machine operator is responsible for managing the daily work schedule, quality control, setups of the machine, troubleshooting of machines, management and training/development of crews. In addition to establishing and improving production standards, the role includes working with others in the company to provide the highest level of customer service.

Essential Duties and Responsibilities for a machine operator
• Manage the crew to reach company’s customer service, profit, sales, and growth goals through waste control and product quality.
• Perform job setups.
• Must have the ability to trouble shoot machine problems on the run and during down time.
• Perform preventive maintenance.
• Manage production of the current job on the machine.
• Communicate the job vision and expectations to the crew.
• Assist in developing and administering department operational policies and procedures.
• Provide reports to the shift supervisor regarding crews performance and job progress.
• Work in a team environment with crews, other machine operators, and supervisors to meet company production and staffing goals.
• Display a positive attitude towards finishing jobs, the crew, the company, and themselves.
• Enforce safety regulations.
• Follow department operational policies and procedures.
• Perform all other duties assigned and those that may be necessary to achieve company and departmental goals.

Pay ranging from $12-$20/ hour depending on experience.

Shift: 2nd shift (4pm-12am) and 3rd shift (12am - 8am)

Online Application

Production Supervisor

This position functions as the production supervisor. The production supervisor must fully understand the goals and philosophies of the company and be able to apply them to the daily operations. Must be responsible for all the operations on your shift, the daily workflow schedule, quality control, equipment maintenance, training and crew development.   The production supervisor must be able to make clear decisions and carry them out in a quick and professional manner.  In addition to establishing and improving production standards, the role includes working with others in the company to provide the highest level of customer service.

Essential Duties and Responsibilities for the Production Supervisor
·         Manage shift to reach company’s customer service, profit, sales, and growth goals.
·         Manage the daily production schedule for your shift.
·         Inspect jobs to verify conformance to specifications and direct setups and adjustments of the machines.
·         Must monitor the performance of the crew and make the necessary adjustment to meet or exceed production goals.
·         Insure that the individuals on the production floor are busy with productive work.
·         Oversee all personnel to insure that production is running smoothly and efficiently.
·         Enforce safety regulations.
·         Study production schedules and establish or adjust work procedures to meet deadlines set.
·         Foster a respectful and positive work environment for all employees.
·         Communicate the job vision and expectations to the crew.
·         Assist in developing and administering department operational policies and procedures through regular company and departmental meetings.
·         Assist in developing and implementing immediate and long-range plans for department personnel and equipment.
·         Work in a team environment with other shift supervisors to enhance customer service and operational efficiency.
·         Administer reviews for each employee on your shift.
·         Follow up on machine maintenance schedule, troubleshooting, and emergency repairs.
·         Follow department operational policies and procedures.
·         Perform all other duties assigned and those that may be necessary to achieve company and departmental goals.

Online Application

Web Press Operator

This position functions as the web press operator.  Responsible for managing the daily work schedule, quality control, setups of the press, troubleshooting of machines, management and training/development of crews.  In addition to establishing and improving production standards, the role includes working with others in the company to provide the highest level of customer service.

Essential Duties and Responsibilities
• Manage the crew to reach company’s customer service, profit, sales, and growth goals through waste control and product quality.
• Perform job setups including color setting, register setting, and folder settings.
• Must have the ability to trouble shoot press problems on the run and during down time.
• Perform preventive maintenance.
• Manage production of the current job on the press.
• Communicate the job vision and expectations to the crew.
• Assist in developing and administering department operational policies and procedures.
• Provide reports to the shift supervisor regarding crews performance and job progress.
• Work in a team environment with crews, other machine operators, and supervisors to meet company production and staffing goals.
• Display a positive attitude towards finishing jobs, the crew, the company, and themselves.
• Enforce safety regulations.
• Follow department operational policies and procedures.
• Perform all other duties assigned and those that may be necessary to achieve company and departmental goals.

Wage: $16+ an hour depending on experience.

Shift: 2nd shift (4pm-12am)

Online Application

Sheet fed Press Operator

  This position functions as the commercial sheetfed press operator. Responsible for the daily workflow schedule set by the department manager, quality control, and machine maintenance.  A very high level of print quality is expected from each job printed, as well as, meeting and exceeding production standards.  The role also includes working with others in the company to provide the highest level of customer service.

Essential Duties and Responsibilities
• Help to reach company’s customer service, profit, sales, and growth goals.
• Perform job setups.
• Fold, trim, and assure the accuracy of each form before printing.
• Read and clearly understand press operation manuals and follow the guidelines set.
• Maintain an organized and clean workstation.
• Must be able to operate and run other department equipment, including bindery equipment, as assigned by the supervisor.
• Perform preventative maintenance, emergency repairs, and troubleshooting on equipment.
• Meet production standards set for each job and ensure the highest level of quality is achieved.
• Follow department operational policies and procedures.
• Work in a team environment with other employees to enhance customer service and operational efficiency.
• Perform all other duties assigned and those that may be necessary to achieve company and departmental goals.

Sioux Falls SD- Panther Graphics

Shift: Monday-Friday 2:00PM-10:30PM

Online Application

Business Analyst

The Business Analyst is responsible for effective provisioning, installation/configuration, operation and maintenance of systems hardware and software related infrastructure.  This individual participates in research and development to enable continuing innovation and ensure that the systems are providing value to the staff and the company.
The individual will assist company managers and project teams with technical issues in the initiation and planning phases of standard and special project management.  These activities include the definition of needs, benefits, and technical strategy; research & development within the project life-cycle; technical analysis and design; and support of staff in executing, testing, and rolling-out solutions.  Participation in projects is focused on smoothing the transition of projects from development to production.

Email Resumes to baileyb@midstatesgroup.com

Shift: 8am-5pm M-F

Online Application

Maintenance Tech

The Maintenance Technician will be responsible for maintenance of production converting, assembly and machine equipment; troubleshooting, preventative maintenance, installation and start-up of new equipment. The position will require working with production personnel during the troubleshooting, modification, fabrication, welding, and repair of plant equipment, utilities and processes.  Ideal candidate will possess a two year technical degree in a maintenance field and have background in electrical field. Preferred Qualifications: Associate's degree in a Technical discipline such as, Electro-Mechanics, Automation, Machinist, Mechanic or Robotics. Must be able to work with electrical equipment.   Experience troubleshooting and problem solving in an industrial environment desired.  Must be able to work independently or with teams and have strong written and oral communication skills. Must be able to operate, maintain, and repair tools and equipment.

Shift: 3rd

Online Application

General Production - Web Press

Move pallets or skids to and from the work area. Stack signatures evenly on pallet/skid. Assist in changing paper rolls, washing press blankets, and performing preventative maintenance. Check overall quality of the signatures. Continually communicate with the press operator on the performance of the current job. Keep the area around the machines clean of unnecessary items. Follow department operational policies and procedures.

Shift: 1st Shift (8am-4pm), 2nd shift (4pm-12am), and 3rd shift (12am-8am)

Online Application

Forklift Operator

The Forklift Operator is responsible for operating the forklift on the production floor.  They are responsible for the equipment they operate, the inventory they handle and the safety of themselves and their co-workers as well as pedestrians in their immediate work area.

Essential Duties and Responsibilities
• Inspect equipment before and after each use.
• Unload/load shipments safely and move product to storage locations.
• Efficiently stack and store merchandise in the appropriate areas.
• Ensure inbound and outbound shipments are accurate and free of damage.  Report quality variances.
• Pull and prepare product for shipment, ensuring that the exact number and type of product is loaded and shipped.
• Fill slots with new stock.
• Maintain a clean, neat and orderly work area.
• Perform or assist in equipment maintenance as needed.

Shift: 2pm-10pm M-F

Online Application

General Production - Finishing

Continually communicate with the finishing operator on the performance of the current job. Stack books evenly on a pallet/skid. Insert the two skid tags in the shrink-warp of the pallets/skids for shipping. Make sure information is correct on the tags for the skids or mail cages. Tie bundles together straight and even. Watch for jam-ups and miss-feeds on the machine. Efficiently feed the pockets with the printed materials as needed. Move pallets or skids as needed. Inspect product brought to the machine to ensure accuracy. When reading, verify all information on the address is correct and legible. Check finished product for trimmed off type and ensure books are stitched and trimmed straight. Shrink-wrap pallets/skids for shipping. Verify correct information is placed on the pallet, skid or cage tag. Insert skid tags in the shrink-wrap of the pallets/skids for shipping. Ensure information is correct on the tags for the skids or mail cages. Changing strap reel. Keep area around the machines and skids clean of unnecessary items. Follow department operational policies and procedures.

Shift: 1st Shift (8am-4pm); 2nd Shift (4pm-12am); 3rd Shift (12am-8am)

Online Application

Stitcher Operator

Manage production of the current job. Communicate the job vision and expectations to the crew. Assist in developing and administering department operational policies and procedures. Provide reports to the shift supervisor regarding the crew’s performance and job progress. Work in a team environment with other machine operators and supervisors regarding staffing needs. Perform preventive maintenance. Adhere to and enforce all safety regulations. Follow department operational policies and standard operating procedures. Perform all other duties assigned and those that may be necessary to achieve company and departmental goals.

Shift: 2nd Shift (4pm-12am); 3rd Shift (12am-8am)

Online Application

Assistant Press Operator

Prepare rolls of paper for the presses. Keep the press ink fountains filled with ink. Check and maintain ph and conductivity of water and fill as needed. Fill out roll stock paperwork. Check oil level in printing units and folder, fill as needed. Perform preventive maintenance. Communicate with press operators and assistant press operators on the current job and how it is running. Work in a team environment with other employees to enhance customer service and operational efficiency. Follow department operational policies and procedures. Perform all other duties assigned and those that may be necessary to achieve company and departmental goals.

Shift: 1st (8am-4pm); 2nd (4pm-12am); 3rd (12am-8am)

Online Application